DocsGrader

How Documentation Quality Impacts Your Developer NPS (And Why Engineering Leadership Should Care)

Developer NPS directly correlates with documentation quality. Learn how VPs of Engineering use documentation improvements to boost team satisfaction by 30-40 points.

How Documentation Quality Impacts Your Developer NPS (And Why VPs Should Care) Summary: Your quarterly developer NPS just came back at -15. Your VP of People is concerned. Your CEO wants a plan. But before you throw budget at compensation adjustments or office perks, look at the metric that correlates more strongly with developer satisfaction than any other: documentation quality. Research from developer experience teams shows that documentation quality predicts developer NPS with 0.72 correla...