The Hidden Cost of Bad Documentation: 15-25% of Your Engineering Team Does Nothing But Answer Questions
Bad documentation costs 15-25% of engineering capacity. Learn how to measure this hidden tax and recover millions in lost productivity.
The Hidden Cost of Bad Documentation: 15-25% of Your Engineering Team Does Nothing But Answer Questions
Summary: You hire 100 engineers. But only 75-85 of them actually build your product. The other 15-25? They are compensating for bad documentation — answering Slack questions, explaining how things work, walking new hires through undocumented systems. At an average engineer salary of $150,000, that is $2.25 million to $3.75 million per year in pure waste for a 100-person team.
---
The Docu...